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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jessica serna

November 1, 2025

5  out of  5
rating by jessica serna
"Estefania is an amazing insurance agent! She’s professional, knowledgeable, and truly cares about finding the best coverage for your needs. She took the time to explain every detail clearly and made the whole process easy and stress-free. I really appreciate her honesty and excellent customer service. Highly recommend her to anyone looking for reliable insurance help!"
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Amanda Naquin

October 31, 2025

5  out of  5
rating by Amanda Naquin
"Andrei has been incredibly helpful in getting me set up with my insurance. He was so calm and patient during, what was to me, the very stressful process of buying and insuring a new vehicle. I really appreciate his patience and follow up to make sure I have everything I need to protect me and my vehicle and give me peace of mind while on the road."
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Ghostkill308

October 31, 2025

5  out of  5
rating by Ghostkill308
"Amazing service"
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Alicein Killingsworth

October 31, 2025

5  out of  5
rating by Alicein Killingsworth
"Friendly staff!!! Estefania is great and super helpful."
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Gerardo Lamas

October 31, 2025

5  out of  5
rating by Gerardo Lamas
"When it comes to being professional in community a service Genesis always is the best. She has the best attitude she very patient with customers and always seeks to do the best to help solve any issues and concerns. If you’re looking for an insurance try State Farm and ask for Genesis you won’t regret it."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Genesis provided you with such professional and patient service. At State Farm, we strive to ensure every customer feels supported and valued, and it's wonderful to know Genesis consistently goes above and beyond. We truly appreciate your recommendation and look forward to continuing to assist you with all your insurance needs!"
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David Flores

October 30, 2025

5  out of  5
rating by David Flores
"(Andrei) the Giant helped me with my Policy, Auto and renters insurance, he explained every question I had and helped me to save a few dollars. Absolutely 5 star .thank you again Andrei the Giant lol . Thank you State Farm ."
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Andrei "the Giant" provided you with clear explanations and helped you save on your auto and renters insurance. It's great to know he made the experience smooth and positive for you. We truly appreciate your kind words and your trust in State Farm. If you ever need anything else, don't hesitate to reach out!"
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kaitlyn alonso

October 30, 2025

5  out of  5
rating by kaitlyn alonso
"Estefania is great. Super sweet and extremely helpful. She’s a great asset to the team and can’t wait to see her growth!"
We responded:
"Thank you for your wonderful feedback! We're so happy to hear that Estefania provided you with such sweet and helpful service. She truly is a valuable asset to our team, and we’re excited to support her continued growth. We appreciate your kind words and look forward to assisting you again in the future!"
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Nahomy Guajardo

October 30, 2025

5  out of  5
rating by Nahomy Guajardo
"Very helpful and nice! Was able to get someone to help my grandma out with her accident, thank you"
We responded:
"Thank you for your kind words! We're glad we could assist your grandma during this difficult time. Providing helpful and compassionate support is very important to us. If you or your family need anything else, please don't hesitate to reach out!"
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Berenice Mora-barrera

October 30, 2025

5  out of  5
rating by Berenice Mora-barrera
"Working with Estefania has been a pleasure she’s really patient and listens to your every concern. She made sure to take her time explaining anything I had doubts on. If you feel that you don’t know anything about insurance definitely go to her, she’ll help you find the right plan for exactly what you’re looking for!"
We responded:
"Thank you so much for sharing your positive experience with Estefania! We're thrilled to hear that her patience and attentiveness made a difference for you. Helping our customers feel confident and informed about their insurance choices is our top priority, and Estefania is fantastic at doing just that. We truly appreciate your recommendation and look forward to assisting you again whenever you need!"
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Osbaldo Perez

October 30, 2025

5  out of  5
rating by Osbaldo Perez
"Genesis went above and beyond to help me find the best insurance coverage for my needs. They were always available to answer questions and made sure I got the best deal possible."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Genesis went above and beyond to find the best insurance coverage for you. Providing attentive and personalized service is what we strive for, and it's great to know Genesis was always available to assist you. We appreciate your trust and look forward to supporting you with your insurance needs in the future!"
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Sam Nathaniel

October 30, 2025

5  out of  5
rating by Sam Nathaniel
"Very good service"
We responded:
"hank you for your positive feedback! We're glad you had a great experience with our service. If there's anything more we can assist you with, please don't hesitate to reach out!"
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Humberto Mari

October 30, 2025

5  out of  5
rating by Humberto Mari
"Muchas gracias Sarai por tu asistencia"
We responded:
"De nada! Nos alegra saber que Sarai pudo asistirte. Si necesitas ayuda adicional, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Ashley Calderon

October 30, 2025

5  out of  5
rating by Ashley Calderon
"Estefanía was very helpful and super nice !"
We responded:
"Thank you for your kind words! We're happy to hear that Estefanía was helpful and friendly. If you ever need assistance again, feel free to reach out—we're here to help!"
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Cassandra Cordova

October 30, 2025

5  out of  5
rating by Cassandra Cordova
"Andrei helped me get the best coverage for an affordable price for my car and life insurance! He was super kind and helped me every step of the way!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Andrei provided kind and attentive support while helping you find the best coverage for your car and life insurance at an affordable price. We appreciate your trust and look forward to assisting you again in the future!"
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Cinthia Cardenas

October 30, 2025

5  out of  5
rating by Cinthia Cardenas
"I’ve gone to multiple places and the service has never been the way it was here! Estefania did an Amazing job helping me. She has great customer skills and made me feel welcomed and comfortable asking questions."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Estefania provided you with exceptional service and made you feel welcomed and comfortable. Customer care is our top priority, and it's great to know she exceeded your expectations. We truly appreciate your trust and look forward to assisting you again!"
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Angel De la rosa

October 30, 2025

5  out of  5
rating by Angel De la rosa
"Estefania was really helpful, super nice and friendly"
We responded:
"Thank you for your kind words! We're happy to hear that Estefania was helpful, nice, and friendly. We're here anytime you need assistance"
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Dany Long

October 30, 2025

5  out of  5
rating by Dany Long
"I just wanted to say how great Genesis was in helping me get my policy reinstated. I didn’t even realize it had lapsed due to a payment issue, but she called me, explained everything clearly, and walked me through the process to get it all sorted out. She was super patient, kind, and easy to talk to, which made the whole thing way easier I’m soo glad they have an agente like genesis she deserves a raise ✅ ! Thank you soo much Genesis 🙏"
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Kaaayleenn E

October 30, 2025

5  out of  5
rating by Kaaayleenn E
"I was assisted by Andrei who is a wonder gentleman who was able to help me find the best rate for my buck . excellent service Thank You Andrei"
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Miranda Eisenhower

October 30, 2025

5  out of  5
rating by Miranda Eisenhower
"Everyone in that office is super friendly! As soon as I came in I was greeted with a smile and offered a beverage. I worked with Estefania to get some quotes for auto and she then also gave me more information regarding life insurance. I had no prior knowledge in life insurance but she made it very easy to understand and educated me on the benefits. She was a delight to speak with! Highly recommend this office!"
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Jade Barron

October 30, 2025

5  out of  5
rating by Jade Barron
"I had a great experience working with Saraí at State Farm! She was super friendly, patient, and made everything easy to understand. You can tell she really cares about helping people find the right coverage. I definitely recommend reaching out to her if you need any help."
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Jose A. Rodriguez

October 30, 2025

5  out of  5
rating by Jose A. Rodriguez
"My experience was excellent!! My agent was Estefania she was excellent and very professional. She makes sure her customers feel welcomed and answers all question one might have. She goes above and beyond and her customer service is one of the best if not the best I’ve had in a while. If you guys need anything don’t hesitate to reach out and ask for Estefania she will definitely take care of you."
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Arlet Sanchez

October 30, 2025

5  out of  5
rating by Arlet Sanchez
"5-Star Service! Sarai Made the Experience Amazing! I am so happy I chose Lupe Orozco's State Farm office! The level of customer service here is truly 5-star. Specifically, I wanted to give a huge shout-out to Sarai. I had a great interaction with her—she was incredibly helpful, knowledgeable, and made the entire process of getting my insurance quotes and coverage set up so much better (and less stressful, lol). She went above and beyond to answer all my questions and ensure I had exactly what I needed. If you are looking for an agent who genuinely cares and makes you feel valued, ask for Sarai. I loved our interaction and highly recommend this office!"
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Andrea Ordonez

October 30, 2025

5  out of  5
rating by Andrea Ordonez
"thank you for your help Ms.Sarai it was nice talking to you"
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jefferson santos

October 30, 2025

5  out of  5
rating by jefferson santos
"Genesis was incredibly helpful and knowledgeable about my insurance options. They took the time to explain everything clearly and made the whole process stress-free. Thank you"
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Angelica Castillo

October 29, 2025

5  out of  5
rating by Angelica Castillo
"Estafania is so nice and sweet! Explained everything so well"